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Your order is prepared in our warehouse within a maximum of 24 working hours (excluding busy periods). It is then passed on to the carrier and shipped to you using the chosen delivery method. Free delivery is available on all orders with no minimum purchase.
You can check the status of your order at any time in the “My orders” section of your customer account if you have one. If you placed the order as a guest, go to the “Login” section of the menu and refer to the section “track my order". Depending on the delivery method chosen, check the status and location of your order on the carrier’s website.
Returns are free of charge. You have 30 days as from receipt of your order to declare your return and send the product to us using the prepaid return label made available to you, either in your parcel or through the online return portal for orders placed with our international fulfilment service provider. Please keep proof of postage mentioning the parcel tracking number.
If your order was shipped to the UK, please contact our customer service agents, who will provide you with the appropriate return label to ensure swift treatment of your return as of Jan 1st 2021.
You will be refunded promptly following validation of the returned products.
You didn’t find the answer to your question?Refer to the “Delivery” and “Returns and Refunds” sections of our FAQs.
Add to your Wishlist - Cachette Sophisticated one-piece
In your wishlist - Cachette Sophisticated one-piece
Beyond the superfluous lies the essential. ERES' Essentiels are timeless pieces that are always a hit. The inimitable and emblematic basics of our brand. It's simple: we bring you swimsuits with clean lines that make you feel good, beautiful, comfortable and confident (quite a challenge for a swimsuit). Each season, we produce models in a range of sumptuous new colours that are as surprising as they are captivating. Cut from our ultra-shaping Peau Douce fabric that offers support while allowing freedom of movement, these iconic pieces are the right fit anywhere, anytime. Whether your favoured style is Aquarelle, Show, Asia or Cassiopée, make dressing easy. Time and time again.
It is one of our most precious treasures and an enduring favourite: our Peau Douce fabric - an emblematic material created by ERES that feels as soft as your own skin. An exclusive and incomparably soft Lycra, our signature fabric is stretchy, resistant and shaping, and at the same time as silky as a knit and extremely comfortable. Its exclusive and top-secret composition allows our swimsuits to move gracefully with your body while also providing excellent support. This magical material is a must-have for your swimwear but also perfect for dance class or in town. Exceptional garments that your skin will love.
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