What if the tracking number on my package does not work?
You can contact our customer service team. Provide your order number to allow us to track your parcel.
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Contact us
We are at your disposal from Monday to Friday, from 9 a.m. to 7 p.m., and on Saturday from 9 a.m. to 6 p.m. (Paris time), excluding public holidays.
For personalized advice or assistance with placing your order, our advisors are here to help.
Our contact methods
Appointment with an advisor
Schedule an appointment with our boutique advisors for a personalized fitting.
We are at your disposal from Monday to Friday, from 9 a.m. to 7 p.m., and on Saturday from 9 a.m. to 6 p.m. (Paris time), excluding public holidays.
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