I can’t create an ERES account. What should I do?

To resolve the problem, please follow the steps below:

- Ensure that the password chosen contains a minimum of 8 characters and at least 3 of the following 4 character types (upper case letter, lower case letter, number, special character &,_,-,$,@,...) 

- Ensure that you do not already have an account associated with the email address you use

- Ensure that your email address is compliant and that your password and confirmation of your password are identical

- Try using a different browser (Internet Explorer, Firefox, Google Chrome…)

If the problem persists, contact our customer service team using the contact form accessible via the “Contact us” link in the footer.

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